Join Our Team

Our award-winning culture is dedicated to ensuring the most positive work atmosphere possible to nurture a supportive, productive, and committed team.

Why Select X-Caliber and Affiliates?

We offer:

  • Competitive salary
  • Remote and hybrid working
  • Excellent benefits
  • 401K with matching contributions
  • Unlimited PTO

We pride ourselves in providing a fun-spirited, diverse, community-driven atmosphere with a work-life balance culture.

  • Our Story
    The history of X-Caliber’s lending platform began more than three decades ago, and today the company is a rapidly expanding real estate impact lending and investing firm.
    Learn More »
  • Outstanding Culture
    We pride ourselves in providing a fun-spirited, diverse, community-driven atmosphere with a work-life balance culture.
  • Strong Mission and Values
    We offer an environment where you can grow and flourish with endless possibilities.
  • Charitable Giving
    Service to others is important, and we strive to give back in meaningful ways.

Employment Opportunities

Company Overview:

X-Caliber Rural Capital (XRC) is a licensed United States Department of Agriculture (USDA) lender that offers unique programs with attractive financing terms designed to support a wide scope of assistance to rural businesses and communities.

XRC is dedicated to providing funding to support the health and development of rural areas. The USDA defines rural as any town, village, city, or other population center with a threshold of 50,000 or less and not contiguous with another populated area based on the most recent census.

Position Summary:

The Loan Servicer supports the administration and ongoing servicing of XRC’s loan portfolio. This role is responsible for managing loan-level activity, maintaining accurate servicing system data, and ensuring timely and accurate borrower and investor reporting.

The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple systems and internal teams. This position plays a key role in loan onboarding, payment reconciliation, escrow administration, and investor reporting while collaborating with Portfolio Management, Accounting, Finance, and Operations.

This position is based in our Timonium, Maryland office with a hybrid or remote work arrangement, as applicable, and reports to senior members of the Loan Servicing team.

Key Responsibilities:

Loan Servicing & Reconciliation:

  • Review and distribute monthly billing statements to borrowers, ensuring accuracy of interest accruals, escrow collections, and banking details
  • Reconcile discrepancies in borrower payments in collaboration with Accounting
  • Perform and review month-end reporting and distribute reports to Portfolio Managers and management as needed
  • Track investor purchases, sales, and transfers within the servicing system

Loan Onboarding & System Management:

  • Manage new loan onboarding processes, including detailed data entry into the servicing system
  • Coordinate welcome communications and onboarding meetings with internal stakeholders and borrowers
  • Maintain accurate and up-to-date loan data, including borrower information, payment schedules, taxes, insurance, and banking details
  • Input memos, reminders, and tracking notes within the servicing system
  • Review draft loan documents for accuracy and completeness

Escrow & Asset Administration:

  • Prepare initial and semi-annual escrow analyses for applicable loans
  • Coordinate escrow disbursements, including taxes, insurance, reserve payments, and related invoices (e.g., site visit expenses)
  • Coordinate with Finance for approved escrow disbursements
  • Track and monitor insurance, tax, and UCC filings and coordinate renewals with third-party providers
  • Maintain accurate escrow-related data within the servicing system and ensure timely payments

Investor Reporting & Compliance:

  • Prepare and review monthly remittances to investors, including interest calculations and service fees
  • Submit semi-annual status reports through USDA LINC with input from Portfolio Management
  • Manage investor-related reports, consents, and notices
  • Support audit requests for investors and borrowers by preparing documentation and responses

Cross-Functional & Audit Support:

  • Collaborate with Portfolio Management, Construction Administration, Finance, and Accounting on loan activity and disbursements
  • Assist with construction loans, including draw fundings and conversion to permanent financing
  • Support tracking and reconciliation of construction loan draw fundings within servicing systems, ensuring alignment with underlying loan balances
  • Coordinate with trustees on securitizations as needed

Documentation, Systems & Client Support

  • Maintain document sharing systems (e.g., ShareFile, Egnyte), including establishing and managing access to loan files
  • Respond to borrower and agency inquiries, providing day-to-day servicing support and directing matters to Portfolio Management as appropriate
  • Assist senior management with special projects and initiatives

Qualifications:

Education:

  • Bachelor’s degree preferred
  • Finance or a related field a plus

Experience:

  • Experience in loan servicing or a related financial services environment preferred

Technical Skills:

  • Proficiency in Microsoft Office Suite, particularly Excel
  • Experience with loan servicing platforms such as Strategy by McCracken
  • Experience with USDA LINC system a plus

Core Competencies:

  • Strong attention to detail, particularly in financial data and documentation
  • Excellent organizational and analytical skills
  • Strong written and verbal communication skills with the ability to interface with borrowers, investors, and internal teams
  • Ability to collaborate across departments and manage multiple priorities
  • Strong customer service mindset with responsiveness to borrower and agency needs
  • Proactive mindset with the ability to work independently

Work Environment:

  • Fully remote role with optional hybrid work environment for candidates local to the Timonium, MD office
  • Occasional travel may be required for training, conferences, or company events.

Compensation & Benefits:

  • Salary range: $55,000 – $75,000
  • Discretionary annual bonus
  • Comprehensive benefits package including medical, dental, vision, 401(k), unlimited PTO, and additional company benefits

How to Apply:

Please submit your resume and a brief statement of interest to careers@xcalibercap.com.

X-Caliber Rural Capital is an Equal Opportunity Employer. This job description is not intended to be an exhaustive list of duties and responsibilities and may be modified at any time.

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, military or veteran status, domestic violence victim status, arrest or conviction record, or any other characteristic protected by applicable federal, state, or local law, including the New York State Human Rights Law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and individuals with sincerely held religious beliefs or practices. This job description is not intended to be an exhaustive list of duties and responsibilities and may be modified at any time.

Interested in Joining Our Team?

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Here’s What Employees Are Saying

X-Caliber has nurtured and sustained an award-winning working environment by focusing on building a team and culture that is committed to yielding results while practicing key values. The company is certified as a Great Place to Work™ and has also named to the national Fortune Best Small Workplace list and to the New York Fortune Best Workplace list.

98% of employees at X-Caliber Capital say it is a great place to work compared to 57% of employees at a typical U.S.-based company.

X-Caliber
0%
Typical Company
0%
98%

Management is approachable, easy to talk with.

98%

Management delivers on its promises.

98%

Management’s actions match its words.

98%

Our facilities contribute to a good working environment.

98%

People here are willing to give extra to get the job done.

See What Our Employees Say

“It’s amazing to work for a company that not only encourages learning and growth, but truly cares about its employees and their goals.”

“I enjoy working with my colleagues to be able to make an impact on our environment through our lending platforms. Through our C-PACE financing platform, we’re able to support energy efficiency; through USDA lending, we can promote investment in rural businesses, and as a HUD lender, we can help support affordable, market rate and seniors housing and healthcare. It is great to be part of an expert and growing team that is making a difference every day.”

“At X-Caliber, I am learning from great leaders and the culture they have created is what sets it apart from the rest. I am proud to be part of a team that strives to reach their best potential.”

“X-Caliber is the only lender that offers Bridge, HUD, USDA, and C-PACE financing under one roof, and the team has some top experts in the country. The company’s expansive platform allows me to deliver optimal solutions across the capital stack for our borrowers. I am surrounded by a cohesive, collaborative environment, and I am proud to e part of a company with such strong integrity and core values.”

“X-Caliber Capital has strong industry experience and supports a culture of learning. As a younger member of the organization, I value knowing I will have an immediate opportunity to perform well and the benefit of working side by side with veterans who will mentor me along the way.”

“X-Caliber is a company with demonstrated growth that values its employees with a culture that promotes a healthy work and life balance. A fast-growing company brings an energy that makes for an exciting place to work. This preserves a healthy and positive atmosphere where every member of the team can excel.”

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